Refund and Returns Policy
At My Big Shoppe, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer an easy return and refund process in accordance with the terms below.
1. Eligibility for Returns
You may request a return or exchange if:
- The item is unused, in its original packaging, and in the same condition as received
- The return request is made within 7 days of receiving the product
- You have proof of purchase (order number or invoice)
2. Non-Returnable Items
We cannot accept returns for:
- Products marked as “Final Sale” or “Non-Returnable”
- Personal care items, undergarments, or hygiene products (for health and safety reasons)
- Gift cards or downloadable digital products
3. Return Process
To initiate a return or exchange, please contact us at:
📧 support@mbs.businessesforesale.com
When contacting us, please include:
- Your order number
- Photos of the product (if damaged or defective)
- A brief description of the issue
4. Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund. Approved refunds will be processed to your original payment method within 5-10 business days. Shipping fees are non-refundable.
5. Exchanges
If you would like to exchange your item for a different size, color, or product, please mention this in your return request. Exchanges are subject to stock availability.
6. Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately with photos and details. We will arrange a replacement or refund at no extra cost to you.
7. Contact Us
If you have any questions about our Refund & Return Policy, please email us at:
📧 support@mbs.businessesforesale.com
